Medium and large organizations, Non-profit organizations, governmental agencies and ministries need a lot of knowledge transfer and training for different stakeholders with different subjects. They all need to communicate different information to employees at all levels. For example, organization vision, vision, values and ethics, work rules and law, compliance instruction in different area like information security, health and safety beside the technical training for each employee to move forward in his/her career path.
Another example of knowledge transfer is the organization partner who help the organization to achieve its mission like suppliers, vendors, distributors, maintenance centers and others, all of them needs information and training about the organization products and services and also the rules of work.
Another example of knowledge transfers needed by the organization is how to produce products and services to the end-users because the services have many features and need training to how to use it especially some of them become totally digital and the paper manual doesn’t suitable for this type of services.
From the above examples besides the usage of technology and automation in many areas of the internal and external processes of the work make creative knowledge transfer and e-training solution become mandatory in the age of digital transformation to fill the gap between the human and technology and digital services.
DosorX with its Framework building blocks and process helps any organization to fill this gap by creating creative, tailored solutions for e-training and knowledge transfer for employees with different level, business partners and end-users. The solution uses different technologies and training and marketing approaches to deliver knowledge to the target audience.
Examples of the solutions are:
- Induction courses for new employees
- Compliance awareness campaigns for all employees (ISO, PCI, HIPAA, OSHA,…)
- Culture change campaigns to maintain work ethics
- Technical training for career path for each job
- Vocational training for practical parts of the work activities
- Knowledge training and certificates’ programs for partners and distributors
- Illustration videos/training for end-users for how to use the services
- Virtual tours for investors, partners, and end-users used for the real estate industry
In all the above cases and more, DosorX offers a complete solution or separate services according to the roadmap created after analysis of the customer environment and its current and future knowledge transfer and training requirements in its digital transformation journey for different stakeholder.
